Contact information

CONTACT INFORMATION Last updated: May 2026

We are here to help with any questions about your order, our products, or your experience with Sterling Chronos.

Customer Support

Email us at support@sterlingchronos.com. Our team responds within 24–48 business hours, Monday to Friday (excluding holidays). Please check your spam or promotions folder if you don't see our reply within the expected timeframe.

When Contacting Us, Please Include

● Full name used at checkout

● Order number

● A clear description of your request

● Photos or video evidence, if applicable

This helps us resolve your request faster.

Important Notice

Customer support is provided exclusively through our official email channel. We do not provide support through social media or unofficial channels.